Frequently Asked Questions

Thank you for visiting our resources portal, in this section we aim to answer frequently asked questions about Energy Performance Certificates (EPCs), from the basics to the more complex questions.

  • What is an Energy Performance Certificate (EPC)?

    An EPC is a document that provides information about the energy efficiency of a building, including its energy use and carbon dioxide emissions. It is required when selling or renting a property.

  • Why do I need an EPC?

    EPCs are required by law for properties being sold or rented. They help potential buyers or tenants understand how energy-efficient a property is, allowing them to make informed decisions.

  • Who can issue an EPC?

    EPCs must be issued by an accredited Domestic Energy Assessor (DEA) or Non-Domestic Energy Assessor (NDEA), who will conduct an inspection and produce the certificate.

  • How do I book an EPC assessment?

    You can easily book an EPC assessment by filling out a booking form on our website, or you can contact your local assessor directly to arrange an appointment at a convenient time.

  • How long does an EPC last?

    An EPC is valid for 10 years but bare in mind if you have done work to the property, for example replaced the boiler or added loft or wall insulation it is best to get a new EPC for a true reflection of the energy rating. In addition to this, only EPC’s produced on the latest version of the RdSAP software, introduced on 1st April 2012 will qualify for the “Green Deal” incentive.

  • How long is an EPC valid for?

    An EPC is valid for 10 years, although it is recommended to get a new one if significant changes are made to the property that may affect its energy performance.

  • What do the EPC ratings mean?

    EPCs use a rating scale from A (most efficient) to G (least efficient). The certificate will show the building’s current energy efficiency rating and suggest improvements that could enhance its performance.

  • What improvements can I make to improve my EPC rating?

    Typical improvements include upgrading insulation, replacing old boilers, installing energy-efficient lighting, and using renewable energy sources. Your EPC will provide a list of recommendations and can be discussed with the assessor completing the job.

  • Is an EPC required for new build properties?

    Yes, new build properties require an EPC before they are sold or rented. The EPC is typically generated using building regulations software based on the design and specifications of the building.

  • What happens if I don’t get an EPC?

    Failure to provide an EPC when required can result in fines. For residential properties, you can be fined up to £5,000, while for commercial properties, fines can be up to £150,000.

  • Can I use an old EPC if I’m selling or renting my property?

    You must ensure the EPC is still valid (within 10 years) and accurately reflects the current condition of the property. If it’s outdated or no longer relevant, a new EPC will be required.

  • Do I need to be present for the EPC assessment?

    No, you don’t need to be present, but it’s helpful if you are available to provide access to all areas of the property, such as the attic, loft, and boiler room.

  • How much does an EPC cost?

    The cost of an EPC varies depending on the size and type of property. Your local assessor will provide the quoation once contact has been made, and the details discussed.

  • How do I get a copy of my EPC?

    Once your EPC is issued, you will receive a digital copy via email. It can also be accessed on line on the EPC register.

  • What if my property fails to meet the minimum EPC rating?

    If your property is rated below an E on the EPC scale, you may need to make energy-efficient improvements before you can rent the property. Your chosen energy assessor can advise you on the next steps to ensure compliance.

  • Can I improve my property’s EPC rating after the assessment?

    Yes, if you make improvements after the assessment, you can have a follow-up inspection to potentially improve your EPC rating.

  • Do you offer EPC services nationwide?

    We have assessors registered with us across the UK, please use our search facility to find your local energy assessor.

  • What happens if the EPC assessor finds issues with my property?

    If any issues are identified during the assessment, the assessor will inform you, but they do not make repairs. The report will include recommendations on how to improve the property’s energy efficiency.

  • Do you take money from the assessor supplying our EPC

    We do not take money from the cost of the EPC, all of our assessors pay a monthly fee to be a part of our energy assessor network. They then set their own fees and recieve 100% of the agreed price for the job.

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